Thursday, October 9, 2008

what' Now???

interpersonal skills.........
Few people want to be around someone who is always down in the dumps. Maintain a positive, cheerful attitude about work and about life. Smile often. The positive energy you radiate will draw others to you
2.Be appreciative.
Find one positive thing about everyone you work with and let them hear it. Be generous with praise and kind words of encouragement. If you let others know that they are appreciated, they’ll want to give you their best.
3.Pay attention to others.
Observe what’s going on in other people’s lives. Make eye contact and address people by their first names. Ask others for their opinions.
4.Practice active listening.
To actively listen is to demonstrate that you intend to hear and understand another’s point of view. It means restating, in your own words, what the other person has said. In this way, you know that you understood their meaning and they know that your responses are more than lip service.
5.Bring people together.
Create an environment that encourages others to work together. Treat everyone equally, and don't play favorites. Avoid talking about others behind their backs. Follow up on other people's suggestions or requests.
6.Resolve conflicts.
Take a step beyond simply bringing people together, and become someone who resolves conflicts when they arise. Learn how to be an effective mediator
7.Communicate clearly.
Pay close attention to both what you say and how you say it. A clear and effective communicator avoids misunderstandings with coworkers, collegues, and associates.
8.Humor them.
Don’t be afraid to be funny or clever. Most people are drawn to a person that can make them laugh. Use your sense of humor as an effective tool to lower barriers and gain people’s affection.
9.See it from their side.
Empathy means being able to put yourself in someone else’s shoes and understand how they feel. Try to view situations and responses from another person’s perspective.
10.Don't complain.
There is nothing worse than a chronic complainer or whiner. If you simply have to vent about something, save it for your diary. If you must verbalize your grievances, vent to your personal friends and family, and keep it short. Spare those around you, or else you’ll get a bad reputation.

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